This makes Quick Assist a very user (and admin) friendly solution. Also, there are no licenses to worry about beyond that initial Windows 10 license. It’s a built-in solution so there’s no need to spin anything up or install anything.

Michael Pocock: For me, there are a few things. We reached out to Michael Pocock, Security Team Lead forĪrraya’s Managed Services Practice (and all-around Microsoft wiz) to learn moreĪrraya Insights: What stands out to you most about Quick Assist? Help to receive – or for experts to deliver – support via a remote connection. Microsoft’s Quick Assist allows those in need of Organizations leveraging Windows 10 have access to aīuilt-in application capable of shrinking the distance between users and the The thing is, physical separation doesn’t mean those end users have to feel like they’re on their own. Right now, if something were to go wrong with a user’s machine or mission critical application, help wouldn’t be just around the corner or down the hall. The Microsoft support agent will give you a security code-enter it when prompted.One of the many operational challenges resulting from our current normal is the fact that, even though technology has never been more important to our daily routines, support for that technology has never been farther away. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app:

The app connects your computer with the Microsoft support agent’s computer using a remote connection. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. In Windows 10: Select Start > Windows Accessories > Quick Assist. In Windows 11: Select Start > All apps > Quick Assist. Option 1: Press Ctrl + Windows logo key + Q at the same time. To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it.

Install quick assist windows 10